Refund policy

Return & Refund Policy – Moonlit Lane

We want you to love your purchase from Moonlit Lane.

Returns
We accept returns within 14 days of delivery. Items must be unused, in original condition, and in original packaging.

Non-Returnable Items
The following items cannot be returned:

• Final sale items

• Personalized or custom products

• Worn or used items

Refunds
Once your return is received and inspected, we will notify you of approval. Approved refunds will be issued to your original payment method within 5–7 business days.

Exchanges
We do not offer direct exchanges. Please return your item and place a new order.

Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Return item(s) to:
Moonlit Lane
924 Dunbarton Drive
Richardson, TX 75081

Damaged or Incorrect Orders
If your item arrives damaged or incorrect, contact us within 48 hours of delivery at: support@moonlitlane.com
Include photos so we can resolve the issue quickly.